mobileYouth®

* Consumer Loyalty, Isn’t that the Goal? (ChiefMarketer)
* How Detroit Lost the Millennials, and Maybe the Rest of Us, Too (Newgeography.com)
* AOL account cancelation crisis : Brands should realize we are leaving in a tyranny of transparency era (Blog&Buzzmarketing)
* Wireless Carriers Fail (Again) On Customer Experience (CustomerExperienceMatters)
* Car Loyalty (TheCustomerInstitute)
* GM’s Customer Experience Woes (CustomerExperienceMatters)
* What Gets Measured Gets Funded (ThePerfectCustomerExperience)
* Trends in customer loyalty (Springwise)
* Helping consumers manage their loyalty perks (TRENDBIRD)
* If you are buying loyalty, the price apparently went down (Satmetrix)

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