February 5, 2009
“What is my life if I am no longer useful to others?” von Goethe Customer service is your best marketing strategy but for most industrial marketers it’s nothing more than a cost center. Remember when that company p***ed you off? You went and told the world about it didn’t you? A generation ago customer service [...]
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January 27, 2009
* Ged Carroll: nike sub-brands (via Flickr) (FriendFeed) * China’s newly frugal youth (news.bbc.co.uk) * Anti-Energy Drank (PSFK) * The Pleasures and Perils of Millennial Trendspotting (MillennialMarketing) * Spirituality, not religion, makes kids happy (kortjes) * music’s impact on video games (InfluxInsights) * Free O’Reilly Webcast (blogs.oreilly.com) * Debating Gen Y: Bauerlein & Howe on [...]
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