Categorized | presentations

The Long Wow - Building Loyalty through Experience

Posted on 11 June 2008 by Graham Brown

92% of executives said they are customer focused, only 8% of customers agreed.

How can companies be customer focused through delivering “WOW”?

Brandon Schauer from Adaptive Path shares some of his insights from one of the better presentations I’ve seen in some time (with Audio) (see also their blog)

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