Mobile shopping: How youth are reclaiming social shopping with mobile phones
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Description
Shopping has always been a social experience for young people. Above all, shopping embodies the sensation of discovery and sharing for young people. Mobile brands need to focus on how young people are using mobile phones to share what they discover in retail stores rather than how many NFC enabled handsets have been sold.
Key questions answered
- How are young people using mobile phones before, after and during their shopping trips?
- What applications do young people use to discover new products and share their purchase with others?
- Who do young people trust most with mobile money services – banks, credit cards, retailers, handset brands or operators?
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