Role of youth in the future of mobile money services

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Description
We have seen the success of mobile money services in emerging markets like Kenya and Uganda. Safaricom’s M-PESA service is not only profitable but contributes more to their revenue than SMS. Despite the lack of smartphones and 3G connections, young mobile owners are in the forefront of adopting and using mobile money services.

Key questions answered

  • What do young mobile owners want from mobile money services?
  • How does mobile money service help operators grow revenue and reduce churn?
  • What are they key learnings from the successful in mobile money services in emerging markets?


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