It still didn’t get me to download there album, because in short I don’t like them and I find their music depressing.
But their name is plastered across every broadsheet and business masthead globally, and of course they are $10 million better off.
So, does my opinion matter?
What I have to admire RH for is the bravery demonstrated in offering their album on a pay-as-much-as-you’d-like download basis.
Here are the stats:
In short, what was good about the marketing strategy?
1) After so many years of labels suing their own customers and damaged trust, here was a band that said “we trust you enough that you won’t rip us off”. Almost like the honest boxes you see by the roadside fruit & veg sellers who are never there. Seems that the 20% that will freeload is offset by a stronger relationship with the remaining 80%.
Some fans, it appears, are more trustworthy than others. 36% of fans from outside America volunteered payments, averaging $4.64 per person. By contrast, 40% of Americans paid for the album, delivering an average sum of $8.05.
2) It was undoubtedly a great PR coup. Why else would I be talking about Radiohead after all?
What won’t work going forward:
1) Now everyone is going to bandwaggon. Right Said Fred will be offering their album for free download. Not quite RSF, but nearly… Oasis and Jamiroquai are considering the option. Will they pay us to download the album?
Free download will become the byword for tired has-beens who aren’t deemed popular enough to feature of Celebrity Big Brother or “we were big in the 80s” type shows.
But the party won’t be spoiled by the has-beens. Bands with strong fan advocacy such as Nine Inch Nails are already experimenting with the format having “liberated” themselves from long term recording contracts and public spats with their label.
2) It smacks of “million dollar homepage”. First mover claims the credits, everyone else fights over the crumbs. Many bands will fail to make this work, but those that have the loyal base, such as NIN and Radiohead will only further reinforce the emotional bonding between their consumers and the brand. It’ll take a leap of faith and no doubt many bands will fake it, offering free downloads (but only of their crap albums - the ones they can’t sell anyway). Consumers will smell the rat. As NIN lead singer Reznor says “the only way to choose is to jump ship from old truths and trust dolphins as we swim through changing ways”
What does this mean for the music industry?
The music industry has known for a long time that the real money is not in the music. It’s in the merchandise, live tickets, sponsorship. Radiohead giving away their album is no different from the mass-marketing strategies labels engaged in back in the 80s to get their artists to number 1 in the singles charts. 7 inches never cut it financially, they were a vehicle for PR.
As soon as singles died out and along with them their established distribution channels, labels became less effective at marketing their portfolios. Furthermore, they had less control over the IP as few were able to secure all encompassing licensing deals that controlled every piece of the artist.
2 Responses
joshd
November 12th, 2007 at 1:37 pm
1BBC Newsbeat put up a survey on its site inviting people to tell us how much they paid for the Radiohead and this is the results as of 12.11.07
How much are you paying for Radiohead’s new album?
£0
605 votes (30.6%)
£0.01 to £0.99
146 votes (7.4%)
£1 pound to £2.49
218 votes (11%)
£2.50 to £4.99
302 votes (15.3%)
£5.00 to £10.00
525 votes (26.6%)
More than £10.00
181 votes (9.2%)
Total votes: 1977
Reading the comments left alongside the poll. A suprising number of people who did not pay anything not only felt guilt at the moment of downloading for free but also described the album as not as good as previous Radiohead releases.
“I paid £0, mostly because thats all i have in my bank. I also thought i would buy the CD if it were any good, but its c*** so i’m glad i didn’t waste money i don’t have on it.”
“I paid Nothing for it, and yeah i know im cheap and i do feel guilty, but i wanted to see if you could actually pay nothing, and i dont think the album is too good, i like their others better”.
The freebie downloaders also came in for criticsim from some fans. One fan posted:
“Some of the rationale put forward by some of the “£0 down-loaders brigade” really does epitomise the maxim “a poor excuse”.You had a choice to do the right thing but chose to demonstrate just why human nature is quite non-deterministic and sadly deficient in certain quarters”.
Those that paid a small amount on the whole felt that they got their monies worth although some did express that they missed the packaging, cover, book etc. Some used the lack of packaging costs to justify their decision to pay a small amount.
“I paid £7 for my download which I think is a very fair price when you stop to think that no costs were incurred for packaging, graphic design, distribution and let’s be honest marketing as the concept sold itself. The songwriters and other band members will still be walking away with a respective significant amount if they achieve past album sales figures with an average sale of £7 per download.”
On the whole people who paid in excess of £10 and upto £40 for the full discbox set seemed happiest.
One of my favourite quotes is below proving that music fans are not all illegal downloaders and that faced with paying what they believe is a fair price and that to the band as opposed to the record label they make what they believe to be the right choice:
“I paid £20. Why? Because I’ve borrowed all the other Radiohead albums from friends and loved them, and I’m glad I can finally give something back. I feel like this £20 pays for this album, but also for the other ones I didn’t buy. After all, the entire £20 goes to Radiohead whereas in the shops they’d only get a tiny fraction from each sale.
See http://www.bbc.co.uk/radio1/news/newsbeat/radiohead_vote.shtml
The 10 Changes a CEO needs to make to win young consumers - 4 Give First (Free is a viable business model) | mobileYouth
February 11th, 2008 at 12:34 pm
2[...] 38% of album “buyers” opted to pay the band for the new record, handing over $6 on average. Some sources claim $10m in royalties - figures rarely attributed to a band of their stature in a similar time frame whilst tied to a [...]
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